Who we are
Itzi is an independent project operated from France.
These terms are an agreement between you and Itzi for use of the website, application, compatible APIs and related services. Questions can be sent to [email protected].
Scope and acceptance
Using Itzi means that you agree to these terms.
These terms apply when you browse Itzi, create an account, use a model or tool, call an API, or purchase usage. If you use Itzi for an organization, you confirm that you can accept these terms for that organization. If you do not agree, do not use the service.
Accounts
You must be at least 16 and keep your account secure.
Provide accurate registration information and keep passwords, recovery codes, sessions and API keys confidential. You are responsible for activity performed through your account. Tell us promptly if you believe the account or a credential has been compromised.
The service
Itzi provides access to AI models, tools and compatible APIs through one workspace.
Features and model availability can change as the product and its underlying infrastructure evolve. AI output is generated probabilistically and can be incomplete, inaccurate or unsuitable for your purpose. Review important output before relying on it. Itzi is not a substitute for qualified medical, legal, financial or other professional advice.
Acceptable use
Use Itzi lawfully and do not harm the service or other people.
- Do not use Itzi to break the law, violate rights, deceive or facilitate abuse.
- Do not distribute malware, exploit minors, enable non-consensual sexual content, or create instructions intended to cause serious harm.
- Do not probe or bypass security, rate limits, access controls, usage accounting or safety systems without written authorization.
- Do not overload, scrape, resell or automate the service in a way that disrupts normal use or avoids an applicable commercial agreement.
- Do not use content that you lack the right to upload, process or share.
Your content
Your content stays yours, and you give us limited permission to process it.
You retain the rights you hold in prompts, uploads and other content. You grant Itzi the limited rights needed to host, transmit, process and display that content to provide and secure the service. You are responsible for having the necessary rights and permissions. Feedback may be used to improve Itzi without payment or an obligation of confidentiality.
Itzi rights
The Itzi product, brand and original site materials remain protected.
Itzi and its original software, interface, text, graphics and branding are owned by their respective operator or licensors. These terms do not transfer any trademark, copyright or other intellectual-property right to you. Third-party models and materials remain subject to their own applicable rights.
Plans and prepaid credit
Prices are shown in US dollars and checkout is handled through Buy Me a Coffee.
Subscription plans provide a usage allowance that refills every seven days. Unused included allowance expires at the next refill. Prepaid usage credit is consumed after included allowance and does not expire. The price, allowance and plan period shown before purchase form part of your order. Payment details are handled by the checkout provider and are not stored by Itzi.
Cancellation and refunds
Subscriptions can be cancelled through Buy Me a Coffee.
Cancellation stops future renewal and does not erase your Itzi account or prepaid balance. Refund requests are reviewed by support and are granted when required by applicable law or when we determine that the service was not provided as promised. Nothing in these terms limits a mandatory withdrawal, refund or consumer right that applies to you.
Availability and enforcement
We work to keep Itzi available, but no online service is uninterrupted.
We may maintain, change or discontinue features and may limit or suspend access to protect users, comply with law, address non-payment or enforce these terms. Where practical, we will provide notice of material changes that affect paid access. We may remove content or close accounts involved in serious or repeated violations.
Third parties and liability
Some features depend on external services, and mandatory legal rights remain intact.
Third-party models, tools and websites can have their own terms and availability. To the extent permitted by law, Itzi is not liable for indirect losses, lost profits, lost opportunities or decisions made without appropriate review of AI output. Nothing excludes liability that cannot legally be excluded, including liability for fraud or intentional misconduct.
Law and changes
French law governs these terms without removing mandatory consumer protections.
If you are a consumer, you continue to benefit from mandatory protections and courts available under the law of your country of residence. Contact support first so we can try to resolve a dispute informally. Updated terms will show a new date and version. Material changes will apply prospectively after reasonable notice where required.
Contact
Contact us before a problem becomes a dispute.
Write to [email protected] with a clear subject such as Terms question or Refund request. Signed-in users can also open a ticket from the Support area in Itzi.
Read the companion legal document.
Privacy policy